FAQ
Discover the Frequently Asked Questions of our camping Belle Hutte in La Bresse
In order to prepare your stay in the Vosges we have listed your most frequent questions. If you haven’t found the answer to your question, please contact us at contact@campingbellehutte.com.
Reservation
How do I make a reservation?
Directly on our website, check our real time availabilities
What payment methods do you accept?
credit and bank card, bank transfer, iDeal, Bancontact
Is it possible to pay in installments?
Payment possible in 3 installments – Balance due at J-30
When do I have to pay the balance of my reservation?
You pay 30% when you order. To confirm your reservation request, the balance due must be paid 30 days before arrival.
How to cancel a reservation?
Written notification required (e-mail or mail). Request for reimbursement to be sent directly to NeatCamping cancellation insurance if subscribed. More informations in the GSA and on https://declare.neat.eu/campings-independants
Are minors accepted?
They always must be accompanied by adults
Location
Do I need to make a reservation for a camping pitch
It is highly recommended to book during the summer holidays
Can we come to the campsite at Christmas-New Year?
Accomodation rental is possible from Mid- december to end of September / Camping picthes open for february holidays and from mid-may to mid-september
What type of electrical outlet on the sites?
CEE sockets. Don’t forget to bring your cable (minimum 25m)
Is it possible to rent a fridge for campers?
We do not offer this service / Freezer for Freez-Pack available 24/7 in the common toilet block
Is there a motorhome service point?
Access to the water/drainage station is included in the pitch package
Is there an outdoor area for campers?
There is no camper area, only pitches in the campsite. All picthes can accomodate tents, campers and caravan
Are there specific sites for motor homes?
All pitches are suitable for tent, caravan and motor home.
Is it possible to buy gas bottles at the campsite?
We exchange your gas bottles : Camping-Gaz and Finagaz only. Other brands are available in La Bresse center city (9 km).
Are there high comfort pitches?
There are several drinking water points in the summer, but not directly on the pitches. All pitches have electricity (a minimum 25m extension lead and a European plug are required).
Is there a place for my car on my camping place?
your vehicle must be parked directly on your camping picth
Are pets allowed in the campsite?
Yes they are allowed. They must be kept on a leash.
Is it possible to choose a camping place?
You can choose yourself a camping place when you reserve. If you don’t suscribe the option, we will assign a place suited to the dimensions of your equipment
Services/Animations
Is there a laundromat in the campsite?
The washing and drying machines (tokens on sale) are in the common sanitary facilities of the campsite
Do you propose animations at the campsite?
Leisure facilities (swimming pools, playgrounds) are freely accessible and unsupervised. We don’t propose animations
Do you have a kids club?
we do not offer this service
Are there any shops in the campsite?
Small shop with fresh and local products, and a snack-bar (only during summer and winter high season)
Can we rent bicycles on site?
Bicycle rental shops in the area: La Bresse-Hohneck 500m, Green Mojo 3km, Sports Passion 9km, O2 Sports 11km…
Is the pool open in May?
The aquatic area is only open from mid-June to mid-September.
When can I enjoy the bouncy castles?
Inflatables and trampolines are available in July and August
Is the pool heated?
Swimming pool open and heated from mid-June to mid-September
Is the pool supervised?
Swimming is not supervised, children are under the responsibility of their parents
Surroundings
How far is the campsite from the bicycle paths?
Mountain bike on site / Bicycle path in the center of La Bresse at 9km.
What is the nearest village?
La Bresse center city 9km, Xonrupt-Longemer 11km, Gérardmer 15km.
Can we swim in the lakes?
You can swim in the Lake of Blanchemer (1.5 km), Lac des Corbeaux (6 km), Lac de Longemer (7 km), Lac de Gérardmer (15 km).
Are there marked trails from the campsite?
There are several hiking/biking/snowshoeing trails starting from the campsite. Trail maps are visible at the campsite and we sell walking maps of the area.
Can I buy ski passes/rent skis at the campground?
We propose snowshoes rental, you can rent alpine skis at the resort (200m) or alpine/cross-country skis at our partner La Scierie at 5 km. You can buy the ski passes at the station (500m) or online.
Labels
Tourism&Disability Label
we are committed to facilitating your stay on a camping pitch or cottage
What are the concrete actions required to maintain the Green Key and Regional Natural Park Value labels?
We have always been committed to environmental actions (low energy, water and waste consumption, valorisation and attachment to the territory, sale of local products, green spaces…), we need you to help us!
What are the most suitable accommodations if I have mobility problems?
The 35m² accessible chalets of course, as well as the 30m² and 35m² chalets (without stairs, showers in cabin).
Do you have any accessible accommodation?
3 accessible chalets 35m² 2 bedrooms with the Tourism&Disability label
Arrival/Departure
Can we arrive outside the opening hours of the reception?
Reservation required for late arrival – We’ll explain how to find your accomodation (24/7) or your camping pitch (max 9pm)
My pitch is available from 2.00 pm, is it possible to arrive earlier at the campsite?
It is never possible to arrive before 2:00 pm
My accommodation is available from 4:30 pm, is it possible to arrive earlier in my rental?
You can come at the reception from 2 pm to know if your accommodation is ready
Do we have to make an appointment for the departure of the rental?
Return of the keys to the reception at the time indicated in the contract. No check out inventory in your presence
At what time should I return the key to the accommodation?
before 9:30 am for accommodations >= 3pers / before 10:30 am for accommodations =2 pers.
Until what time can I enter the campsite with my car?
Traffic is prohibited from 10 pm to 7 am. Night car park accessible 24/7
What are the arrival/departure times?
Accomodation rental : from 4:30 pm to 7 pm / Camping pitch rental : from 2 pm to 7 pm.
Departure: camping before noon / accommodation 3 to 7pers before 9:30 am / accommodation 2pers before 10:30 am
When do I get my security deposit back?
The security deposit is cancelled after your departure : Swikly J+7 / PLBS J+30
What to do in case of late arrival?
Notify us by email, pay your deposit via our partner Swikly. We will tell you how to find your accommodation
Do I have to give a deposit at the time of installation?
The security deposit must be paid by CB PLBS on site or with our partner Swikly. The reserved amount will be cancelled after the end of the stay (less final cleaning costs if not carried out or damage due to the presence of an animal)
Rental
Is it possible to rent several cottages to gather with friends/families?
The maximum capacity of our accommodations is for sleeping and meals, it is not possible to group together (check the group lodgings of the area!).
Is it possible to rent a baby bed or high chair?
Proposed as an option when booking
Are sheets and towels provided?
Sheets are provided in all our rentals. Towels are not provided, do not forget to bring them
Is the accommodation equipped with a television?
Yes, in all our rentals (french channels only – no hdmi/usb connexion)
Can I park a second vehicle near my accommodation?
up to 2 vehicles for accommodations ≥ 5 persons
Do unusual accommodations have toilets/bathroom?
All our chalets and unusual accommodations have private sanitary facilities.
Is there heating in the accommodation?
All our accommodations are well insulated and heated
Which accommodations are equipped with walk-in showers (excluding cabins)?
Chalets 35m² accessible, Roulottes Viticoles, Duplex 55m², Chalet Surplombante
Is my dog allowed in the rental?
1 animal maximum is allowed in the chalets only – Not allowed in unusual accommodations (roulotte viticole, roulotte traditionnelle, goutte d’ô, hutte de boblâ, chalet surplombante, cuveau insolite, chalets ronds)
Is it possible to choose my accommodation?
You can choose yourself on the map when you book
Do you propose cleaning packages?
You can book the final cleaning option (excluding kitchen) in advance or on site, if you do not wish to wash the floors, toilets, shower and sink yourself. Kitchen if you use it must be cleaned by you (hob, coffee maker, crockery/cutlery, microwave, fridge, etc.)
Can I put a tent next to the accommodation I have booked?
Camping equipment (tents, caravans, motor homes, arbors, etc.) are not permitted in the areas reserved for rental accommodation
Shops/Services
How far is the campsite from the nearest shops?
Small shop and fresh bread on site (school vacations only) / Shops in La Bresse city center 9 km
Where is the nearest train station?
Remiremont 42 km, Colmar 44km, St-Dié-Des-Vosges 38km
How far are you from the nearest airport?
Mulhouse Basel Euroairport 84km
Can we come to the campsite without a car?
Not recommended because there is no public transportation and only a small shop at the campsite. Nearest bus stop in La Bresse center city 9km
Where is the nearest ATM?
La Bresse-Hohneck resort (school vacations) / La Bresse town center 9km
Where are the nearest markets and when are they held?
every Sunday in La Bresse, Thursday and Saturday in Gérardmer, saturday in Thiéfosse
Is there a shuttle/public transportation?
There is a shuttle bus only during the winter vacations which allows you to go to the center of La Bresse at 9 km (bus stop La Bresse-Hohneck at 500m) only during the day
Various
Is there a camping brochure?
for the preservation of the environment there is no documentation
What does cancellation insurance cover?
You can read the insurance conditions on Neat Camping
Where can I find the price list
You can check our prices and availabilities on our Website and on https://reservation.secureholiday.net/fr/2792/
How to get around in winter?
The equipment (winter tires or chains) is mandatory from November to the end of March in the mountain areas. Remember to arrive before 8pm (roads are only clear from 7am to 8pm).
Do visitors have access to the campsite pool?
Visitors do not have access to recreational facilities (swimming pools and playgrounds) – Reserved to the residents only
Am I allowed to invite family or friends? If so, is there a charge?
Visitors are allowed to enter after paying the fee at the reception desk (15€/day/person)
Is there wifi in the campsite?
Free wifi zone (very low speed) – 4G
Are visitors accepted?
Visitors are allowed to enter after paying the fee at the reception desk (15€/pers/day)
Are barbecues allowed on the campsite?
Electric, gas or charcoal barbecues only allowed – Wood fires prohibited
Do you lend barbecues?
No we don’t provide them, you must bring your own barbecue