{"id":4552,"date":"2022-11-03T15:32:31","date_gmt":"2022-11-03T14:32:31","guid":{"rendered":"https:\/\/campingbellehutte.com\/faq\/"},"modified":"2026-05-31T18:34:16","modified_gmt":"2026-05-31T16:34:16","slug":"faq","status":"publish","type":"page","link":"https:\/\/campingbellehutte.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n
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FAQ<\/h1>\n<\/div><\/div>\n\n\n\n
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Discover the Frequently Asked Questions of our camping Belle Hutte in La Bresse<\/h2>\n\n\n\n

In order to prepare your stay in the Vosges we have listed your most frequent questions. If you haven’t found the answer to your question, please contact us at contact@campingbellehutte.com.<\/a><\/p>\n\n\n\n

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Reservation<\/p>\n\n\n\n

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How do I make a reservation? <\/p>\n\n\n\n

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Directly on our website, check online our real time availabilities<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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What payment methods do you accept?<\/p>\n\n\n\n

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credit and bank card, bank transfer, iDeal, Bancontact<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Is it possible to pay in installments?<\/p>\n\n\n\n

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Payment in installments possible (30% upon booking, 40% 60 days prior, final balance 30 days prior)<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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When do I have to pay the balance of my reservation?<\/p>\n\n\n\n

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You pay 30% when you order. To confirm your reservation request, the balance due must be paid 30 days before arrival.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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How to cancel a reservation?<\/p>\n\n\n\n

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Written notification required (e-mail or mail). Request for reimbursement to be sent directly to NeatCamping cancellation insurance if subscribed. More informations in the GSA and on https:\/\/declare.neat.eu\/campings-independants<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Are minors accepted?<\/p>\n\n\n\n

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People under 18 always must be accompanied by adults responsible for them<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

Location<\/p>\n\n\n\n

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Do I need to make a reservation for a camping pitch<\/p>\n\n\n\n

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It is highly recommended to book your camping pitch during the summer holidays<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Can we come to the campsite at Christmas-New Year?<\/p>\n\n\n\n

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Yes, our campsite is open during the winter holidays and accommodation rentals are possible from mid-December to the end of September (see exact dates on the home page).<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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What type of electrical outlet on the sites?<\/p>\n\n\n\n

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CEE sockets. Don’t forget to bring your electric cable (minimum 25m)<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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How to choose the amperage?<\/p>\n\n\n\n

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2A = 440W \/ 3A =660W \/ 4A=880W \/ 5A=1100W \/ 6A=1320W \/ 8A=1760W \/ 10A=2200W<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Is it possible to rent a fridge for campers?<\/p>\n\n\n\n

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We do not offer this service \/ Freezer for Freez-Pack is available in the shared toilets block.<\/p>\n\n\n\n

You have booked a Premium pitch: a refrigerator is available for your use in the kitchenette of your private restroom.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Is there a motorhome service point?<\/p>\n\n\n\n

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Access to the water\/drainage station is included in the pitch package<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Is there an outdoor area for campers?<\/p>\n\n\n\n

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There is no camper area, only pitches in the campsite. All pitches can accomodate tents, campers and caravan<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Are there specific sites for motor homes? <\/p>\n\n\n\n

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All pitches are suitable for tent, caravan and campers. <\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Is it possible to buy gas bottles at the campsite?<\/p>\n\n\n\n

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We exclusively exchange your gas bottles : Camping-Gaz and Finagaz only. Other brands are available in La Bresse center city (9 km).<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Are there high comfort pitches?<\/p>\n\n\n\n

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There are 11 Premium Camping pitches : with your own private shower\/toilet block and mini fridge – 16A electricity included<\/p>\n\n\n\n

There are several drinking water points in the summer, but not directly on the pitches. All nature pitches have electricity (a minimum 25m extension lead and a European plug are required).<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Is there a place for my car on my camping place?<\/p>\n\n\n\n

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your vehicle must be parked directly on your camping pitch<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Are pets allowed in the campsite?<\/p>\n\n\n\n

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Yes they are allowed. They must be kept on a leash.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Is it possible to choose a camping place?<\/p>\n\n\n\n

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You can choose yourself a camping place when you reserve. If you don’t suscribe the option, we will assign a place suited to the dimensions of your equipment<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

Services\/Animations<\/p>\n\n\n\n

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Is there a laundromat in the campsite?<\/p>\n\n\n\n

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The washing and drying machines (tokens on sale) are in the common sanitary facilities of the campsite<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Do you propose animations at the campsite? A kid’s club ?<\/p>\n\n\n\n

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Leisure facilities (swimming pools, playgrounds) are freely accessible and unsupervised. We don’t propose animations so you can enjoy peace & quiet <\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Can I charge my electric car at the campsite ?<\/p>\n\n\n\n

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2 x 22kW charging stations (type 2 socket)<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Are there any shops in the campsite?<\/p>\n\n\n\n

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Small shop with fresh and local products, bread on order and a snack-bar (only during summer and winter holidays)<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Can we rent bicycles on site?<\/p>\n\n\n\n

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Bicycle rental shops in the area: La Bresse-Hohneck 500m, Green Mojo 3km, Sports Passion 9km, O2 Sports 11km…<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Is the pool open in May?<\/p>\n\n\n\n

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The aquatic area is only open from mid-June to mid-September.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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When can I enjoy the bouncy castles?<\/p>\n\n\n\n

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Bouncy castles and trampolines are available in July and August<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Is the pool heated?<\/p>\n\n\n\n

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Swimming pool open and heated from mid-June to mid-September<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Is the pool supervised?<\/p>\n\n\n\n

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Swimming is not supervised, children are under the responsibility of their parents<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

Surroundings<\/p>\n\n\n\n

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How far is the campsite from the bicycle paths?<\/p>\n\n\n\n

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Mountain bike on site \/ Bicycle routes on site \/ Bike path in the center of La Bresse at 9km.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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What is the nearest village? <\/p>\n\n\n\n

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La Bresse center city 9km, Xonrupt-Longemer 11km, G\u00e9rardmer 15km.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Can we swim in the lakes?<\/p>\n\n\n\n

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You can swim in the Lake of Blanchemer (1.5 km), Lac des Corbeaux (6 km), Lac de Longemer (7 km), Lac de G\u00e9rardmer (15 km).<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Are there marked trails from the campsite?<\/p>\n\n\n\n

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There are several hiking\/biking\/snowshoeing trails starting from the campsite. Trail maps are visible at the campsite and we sell walking maps of the area.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Can I buy ski passes\/rent skis at the campground?<\/p>\n\n\n\n

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We propose snowshoes rental, you can rent alpine skis at the resort (200m) or alpine\/cross-country skis at our partner La Scierie at 5 km. You can buy the ski passes at the station (500m) or online.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

Labels<\/p>\n\n\n\n

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Tourism&Disability Label<\/p>\n\n\n\n

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we are committed to facilitating your stay on a camping pitch or cottage<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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What are the concrete actions required to maintain the Regional Natural Park Value label?<\/p>\n\n\n\n

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We have always been committed to environmental actions (low energy, water and waste consumption, valorisation and attachment to the territory, sale of local products, green spaces…), we need you to help us!<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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What are the most suitable accommodations if I have mobility problems?<\/p>\n\n\n\n

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The 35m\u00b2 accessible chalets of course, as well as the 30m\u00b2 and 35m\u00b2 chalets (without stairs, showers in cabin).<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Do you have any accessible accommodation? <\/p>\n\n\n\n

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3 accessible chalets 35m\u00b2 2 bedrooms with the Tourism&Disability label<\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n

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Arrival\/Departure<\/p>\n\n\n\n

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Can we arrive outside the opening hours of the reception?<\/p>\n\n\n\n

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Reservation required for late arrival – We’ll explain how to find your accomodation (24\/7) or your camping pitch (max 9pm)<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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My pitch is available from 2.00 pm, is it possible to arrive earlier at the campsite?<\/p>\n\n\n\n

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It is never possible to arrive before 2:00 pm<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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My accommodation is available from 3:30\/4:00 pm, is it possible to arrive earlier in my rental?<\/p>\n\n\n\n

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You can come at the reception from 2:00 pm to know if your accommodation is ready in advance<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Do we have to make an appointment for the departure of the rental?<\/p>\n\n\n\n

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Return of the keys to the reception desk at the time indicated in the contract. Check in and check out directly in your Swikly account<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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At what time should I return the key to the accommodation?<\/p>\n\n\n\n

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before 9:30 am for all accommodations >= 3pers \/ before 10:30 am for accommodations =2 pers (Hutte de Bobla, Roulotte Viticole & Cuveau Insolite)<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Until what time can I enter the campsite with my car?<\/p>\n\n\n\n

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Traffic is prohibited for all vehicles from 10 pm to 7 am. Night car park accessible 24\/7<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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What are the arrival\/departure times?<\/p>\n\n\n\n

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Summer & winter holidays : <\/strong>Accomodation: from 4:00 pm to 7:00 pm\/ Camping pitch: from 2:00 pm to 7:00 pm. Other periods: from 3.30 pm to 6.30pm<\/strong>
Departure: <\/strong>camping nature before 2:00pm\/ camping premium before 10:30am \/ accommodation 3 to 7pers before 9:30 am\/ roulottes 2pers before 10:30 am<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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When do I get my security deposit back?<\/p>\n\n\n\n

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The security deposit is cancelled after your departure : Swikly J+7 \/ PLBS J+30<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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What to do in case of late arrival? <\/p>\n\n\n\n

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Notify us by email D-2, pay the security deposit to our partner Swikly. We will explain the self check-in procedure<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Do I have to give a deposit at the time of installation?<\/p>\n\n\n\n

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The security deposit must be paid with our partner Swikly. The reserved amount will be cancelled after the end of the stay (less final cleaning costs if not carried out or damage due to the presence of an animal)<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

Rental<\/p>\n\n\n\n

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Is it possible to rent several cottages to gather with friends\/families?<\/p>\n\n\n\n

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The maximum capacity of our accommodations is for sleeping and meals, it is not possible to group together (check the availabilities for group lodgings in the area!).<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Is it possible to rent a baby bed or high chair?<\/p>\n\n\n\n

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Proposed as an option when booking<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Are sheets and towels provided?<\/p>\n\n\n\n

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Sheets are provided in all our rentals. Towels are not provided<\/strong>, do not forget to bring them<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Is the accommodation equipped with a television?<\/p>\n\n\n\n

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Yes, in all our rentals (french channels only – no hdmi\/usb connexion)<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Can I park a second vehicle near my accommodation?<\/p>\n\n\n\n

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up to 2 vehicles for accommodations \u2265 5 persons<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Do unusual accommodations have toilets\/bathroom?<\/p>\n\n\n\n

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All our chalets and unusual accommodations have private sanitary facilities : toilet & shower.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Is there heating in the accommodation?<\/p>\n\n\n\n

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All our accommodations are well insulated and heated<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Which accommodations are equipped with walk-in showers (excluding cabins)?<\/p>\n\n\n\n

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Chalets 35m\u00b2 accessible, Roulottes Viticoles, Duplex 55m\u00b2, Chalet Surplombante<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Is my dog allowed in the rental? <\/p>\n\n\n\n

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1 animal maximum is allowed in the chalets only – Not allowed in unusual accommodations (roulotte viticole, roulotte traditionnelle, goutte d’\u00f4, hutte de bobl\u00e2, chalet surplombante, cuveau insolite, chalets ronds)<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Is it possible to choose my accommodation?<\/p>\n\n\n\n

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You can choose yourself on the map when you book<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Do you propose cleaning packages? <\/p>\n\n\n\n

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You can book the final cleaning option in advance or on site, if you do not wish to wash the floors, toilets, shower and sink yourself. Kitchen if you use it must be cleaned by you (hob, coffee maker, crockery\/cutlery, microwave, fridge, etc.)<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Can I put a tent next to the accommodation I have booked?<\/p>\n\n\n\n

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Camping equipment (tents, caravans, motor homes, arbors, etc.) are not permitted in the areas reserved for rental accommodation<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

Shops\/Services<\/p>\n\n\n\n

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How far is the campsite from the nearest shops?<\/p>\n\n\n\n

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Small shop and fresh bread on site (school vacations only) \/ Shops in La Bresse city center 9 km<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Where is the nearest train station? <\/p>\n\n\n\n

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Remiremont 42 km, Colmar 44km, St-Di\u00e9-Des-Vosges 38km<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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How far are you from the nearest airport?<\/p>\n\n\n\n

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Mulhouse Basel Euroairport 84km<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Can we come to the campsite without a car?<\/p>\n\n\n\n

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Not recommended because there is no regular public transportation and only a small shop at the campsite. Nearest bus stop in La Bresse center city 9km<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Where is the nearest ATM?<\/p>\n\n\n\n

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La Bresse-Hohneck resort (school vacations) \/ La Bresse town center 9km<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Where are the nearest markets and when are they held? <\/p>\n\n\n\n

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every Sunday in La Bresse, Thursday and Saturday in G\u00e9rardmer, saturday in Thi\u00e9fosse<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Is there a shuttle\/public transportation?<\/p>\n\n\n\n

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There is one winter shuttle and two 100% free summer shuttles to explore the activity parks and remarkable natural sites of La Bresse (during winter and summer school holidays and winter weekends). These shuttles connect you to the town center of La Bresse, 9 km away (La Bresse-Hohneck stop, 500m). www.labresse.net and ZenBus app<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

Various<\/p>\n\n\n\n

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Is there a camping brochure?<\/p>\n\n\n\n

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for the preservation of the environment there is no documentation<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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What does cancellation insurance cover?<\/p>\n\n\n\n

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You can read the insurance conditions on Neat Camping<\/a>.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Where can I find the price list<\/p>\n\n\n\n

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You can check our prices and availabilities on our Website<\/a> and on https:\/\/reservation.secureholiday.net\/fr\/2792\/<\/a><\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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How to drive safely in winter?<\/p>\n\n\n\n

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Winter equipments for vehicles (winter tires or chains) are mandatory from November to the end of March in the mountain areas. Remember to arrive before 8pm (roads are only clear from 7am to 8pm).<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Do visitors have access to the campsite pool?<\/p>\n\n\n\n

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Visitors do not have access to the leisure facilities (swimming pools and playgrounds). The swimming pool is reserved exclusively for residents with wristbands.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Am I allowed to invite family or friends? If so, is there a charge?<\/p>\n\n\n\n

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Visitors are allowed to enter after paying the fee at the reception desk (15\u20ac\/day\/person) – No access to swimming pool and playgrounds<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Is there wifi in the campsite?<\/p>\n\n\n\n

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Free Wi-Fi access is available at the campsite.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Are barbecues allowed on the campsite?<\/p>\n\n\n\n

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Wood fires are stricly prohibited. You can bring your own electric, or gaz barbecues <\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Do you lend barbecues? <\/p>\n\n\n\n

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No we don’t provide them, you must bring your own barbecue (gaz or electric only)<\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n

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<\/div>\n\n\n\n
<\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

Discover the Frequently Asked Questions of our camping Belle Hutte in La Bresse In order to prepare your stay in the Vosges we have listed your most frequent questions. If you haven’t found the answer to your question, please contact us at contact@campingbellehutte.com. Reservation Location Services\/Animations Surroundings Labels Arrival\/Departure Rental Shops\/Services Various<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"acf":[],"_links":{"self":[{"href":"https:\/\/campingbellehutte.com\/en\/wp-json\/wp\/v2\/pages\/4552"}],"collection":[{"href":"https:\/\/campingbellehutte.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/campingbellehutte.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/campingbellehutte.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/campingbellehutte.com\/en\/wp-json\/wp\/v2\/comments?post=4552"}],"version-history":[{"count":6,"href":"https:\/\/campingbellehutte.com\/en\/wp-json\/wp\/v2\/pages\/4552\/revisions"}],"predecessor-version":[{"id":9989,"href":"https:\/\/campingbellehutte.com\/en\/wp-json\/wp\/v2\/pages\/4552\/revisions\/9989"}],"wp:attachment":[{"href":"https:\/\/campingbellehutte.com\/en\/wp-json\/wp\/v2\/media?parent=4552"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}